BotPenguin

Delegmate for BotPenguin

An AI teammate that works in BotPenguin

An AI teammate with its own Google Workspace account. Connect BotPenguin and it works there as part of the job, alongside its email, calendar and docs, within the rules you set.

About BotPenguin

BotPenguin is an AI chatbot platform for managing contacts, conversations, bot integrations, and cross-platform customer messaging.

What it does in BotPenguin

  • Answers new BotPenguin tickets and resolves the common questions
  • Routes the rest to the right person with the context
  • Follows up until the customer is happy
  • Turns repeat questions into help articles

How it works

  1. 1

    Add a teammate

    It gets its own account in your Google Workspace, with its own email, calendar and Drive.

  2. 2

    Connect BotPenguin

    From its Apps tab with your API key, with the BotPenguin account your team chooses. Or just ask it, and it sends you the link.

  3. 3

    Hand it the work

    Email it, message it in Chat or Slack, or mention it in a doc. It asks before anything that matters.

Works with it ingmailcalendarmeetdocssheetsdrive

Built for

Questions

How does it connect to BotPenguin?

With a BotPenguin API key, pasted once on the teammate's Apps tab, or just ask it and it sends you the link. It connects with the BotPenguin account your team chooses, and each teammate has its own connections, so you decide exactly what each one can reach.

What does it do in BotPenguin without asking?

The everyday work it is there for: reading, updating and keeping things current. It asks first before contacting someone new, spending money, or anything that can't be undone, and every step is in its activity log.

Does it need its own BotPenguin seat?

No. It works through the connection your team sets up, so there is no extra BotPenguin seat to buy for it.

Is Delegmate made by BotPenguin?

No. Delegmate is independent and is not affiliated with or endorsed by BotPenguin. BotPenguin is a trademark of its owner.

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Add your first teammate today

Sign in with your Google Workspace admin account. It takes a couple of minutes.

BotPenguin is a trademark of its owner. Delegmate is not affiliated with or endorsed by BotPenguin.