Delegmate
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Productlane

Delegmate for Productlane

An AI teammate that works in Productlane

An AI teammate with its own Google Workspace account. Connect Productlane and it works there as part of the job, alongside its email, calendar and docs, within the rules you set.

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About Productlane

Productlane is a customer support and feedback system designed for modern companies, built on Linear.

What it does in Productlane

  • Answers new Productlane tickets and resolves the common questions
  • Routes the rest to the right person with the context
  • Follows up until the customer is happy
  • Turns repeat questions into help articles

How it works

  1. 1

    Add a teammate

    It gets its own account in your Google Workspace, with its own email, calendar and Drive.

  2. 2

    Connect Productlane

    From its Apps tab with your API key, with the Productlane account your team chooses. Or just ask it, and it sends you the link.

  3. 3

    Hand it the work

    Email it, message it in Chat or Slack, or mention it in a doc. It asks before anything that matters.

Works with it ingmailcalendarmeetdocssheetsdrive

Built for

Customer SupportE-commerceSaaS and tech

Questions

How does it connect to Productlane?

With a Productlane API key, pasted once on the teammate's Apps tab, or just ask it and it sends you the link. It connects with the Productlane account your team chooses, and each teammate has its own connections, so you decide exactly what each one can reach.

What does it do in Productlane without asking?

The everyday work it is there for: reading, updating and keeping things current. It asks first before contacting someone new, spending money, or anything that can't be undone, and every step is in its activity log.

Does it need its own Productlane seat?

No. It works through the connection your team sets up, so there is no extra Productlane seat to buy for it.

Is Delegmate made by Productlane?

No. Delegmate is independent and is not affiliated with or endorsed by Productlane. Productlane is a trademark of its owner.

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Add your first teammate today

Sign in with your Google Workspace admin account. It takes a couple of minutes.

Get startedSee pricing

Productlane is a trademark of its owner. Delegmate is not affiliated with or endorsed by Productlane.